Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how SAME Fragrance, owned and operated by Al Sharhan Industries Co. (“Company”, “we”, “us”, or “our”), uses cookies and similar tracking technologies on the Website.

By continuing to browse or use the Website, you consent to the use of cookies as described in this Policy, unless you disable them through your browser settings or cookie preferences (where available).

This Cookie Policy should be read together with our Privacy Policy.

 

2. WHAT ARE COOKIES

Cookies are small text files that are stored on your device (computer, mobile phone, tablet, or similar device) when you visit a website.

Cookies help the Website to:

• Function properly;
• Recognize your device;
• Remember your preferences;
• Improve user experience;
• Measure Website performance;
• Support marketing and advertising activities.

 

3. TYPES OF COOKIES WE USE

The Company uses the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Website and enable core functions such as:

• Shopping cart functionality;
• Secure login and account access;
• Order processing and checkout;
• Security and fraud prevention measures.

These cookies cannot generally be disabled because they are necessary for Website functionality.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use the Website by collecting information such as:

• Pages visited;
• Time spent on the Website;
• Navigation behaviour;
• Technical performance and error reports.

This information helps us improve Website functionality and user experience.

3.3 Functionality Cookies

These cookies allow the Website to remember choices and preferences, including:

• Language selection;
• Region or currency preferences;
• Previously saved settings.

These cookies help provide a more personalised experience.

3.4 Marketing and Advertising Cookies

These cookies may be used to:

• Deliver relevant advertisements;
• Measure marketing campaign effectiveness;
• Enable retargeting and remarketing activities;
• Personalise content and promotional offers.

Such cookies may be placed by third-party platforms including:

• Google;
• Meta (Facebook and Instagram);
• Other advertising, analytics, or marketing providers.

 

4. THIRD-PARTY COOKIES

Certain cookies may be placed by third-party service providers acting on behalf of the Company, including:

• Payment providers (such as MyFatoorah);
• Analytics providers (such as Google Analytics);
• Advertising and marketing platforms (such as Meta Pixel and Google Ads);
• Customer engagement and communication tools.

These third parties may use cookies in accordance with their own privacy policies and practices.

The Company does not control the operation of third-party cookies.

 

5. HOW WE USE COOKIE DATA

Information collected through cookies may be used for the following purposes:

• Maintaining Website functionality and security;
• Processing transactions and preserving shopping sessions;
• Analysing Website traffic and performance;
• Improving Website design and user experience;
• Supporting advertising, retargeting, and promotional campaigns;
• Understanding customer preferences and engagement patterns.

 

6. CONSENT

Where required by applicable laws, regulations, or platform requirements, we may request your consent before placing non-essential cookies on your device.

By continuing to use the Website after receiving notice regarding cookies, you consent to the use of cookies in accordance with this Policy, unless you choose to disable them.

 

7. MANAGING COOKIES

You may manage, restrict, or disable cookies through your browser settings.

Most web browsers allow you to:

• View stored cookies;
• Block cookies;
• Delete existing cookies;
• Configure cookie preferences for specific websites.

Instructions for managing cookies can usually be found within your browser’s help settings.

 

8. IMPACT OF DISABLING COOKIES

If you choose to disable certain cookies:

• Parts of the Website may not function correctly;
• Shopping cart and checkout functionality may be affected;
• Your saved preferences may not be retained;
• Personalised content and recommendations may be limited.

 

9. DATA COLLECTED VIA COOKIES

Cookies may collect information that does not directly identify you, including:

• IP address;
• Device type;
• Browser type;
• Operating system;
• Pages viewed;
• Website interactions;
• Session information.

This information is generally used in aggregated form for analytics, performance monitoring, and service improvement purposes.

 

10. INTERNATIONAL TRACKING AND ADVERTISING

Where applicable, cookie-related data may be processed by third-party service providers located outside the State of Kuwait.

Such providers may operate in various jurisdictions, including the United States, the European Union, and other countries where their services are hosted.

Any such processing is subject to the privacy policies, security measures, and legal obligations applicable to those providers.

 

11. UPDATES TO THIS POLICY

The Company reserves the right to amend or update this Cookie Policy at any time.

Any updates shall become effective immediately upon publication on the Website.

 

12. CONTACT INFORMATION

For questions regarding this Cookie Policy:

Al Sharhan Industries Co.

Email: support@samefragrance.com

Phone: +965 9855 6622